Terms of Use

HYBRA Ultra Lounge Hanoi serves guests aged 18 and over. By booking or visiting, you confirm that you are at least 18 and agree to show ID when asked.

The online booking form is a request to hold a table — it is officially confirmed once HYBRA contacts you by hotline +84 905 806 704 or Zalo within 15 minutes.

Tables are held for up to 30 minutes after the booking time. If you are late without notice, the club may give the table to other guests.

Guests may cancel or reschedule for free at least 2 hours before the booking time by hotline or Zalo.

For the level 2 group area or parties with a deposit, the refund policy will be explained at the time the deposit is made.

Smart, tidy dress is required. The club may refuse service to guests who cause disturbance.

Not permitted: illegal drugs, weapons or any items that break the law.

Guests must follow staff instructions on security, fire safety and house rules.

HYBRA Ultra Lounge Hanoi is not responsible for personal belongings lost in areas without a cloakroom.

Guests are responsible for their own health while using the service. Guests with health conditions should inform staff in advance.

All content on the website (logo, images, text, video) belongs to HYBRA Ultra Lounge Hanoi. Copying or using it for commercial purposes without written permission is a breach of copyright.

HYBRA Ultra Lounge Hanoi may update these terms at any time. The new version takes effect as soon as it is published on the Terms page with its update date.

For any questions, call +84 905 806 704 or message zalo.me/0905806704.