Privacy Policy

When you book through the website form we collect: your name, phone number, booking date and time, number of guests, table area and any special notes.

When you browse the website, basic technical information such as IP address, device, browser and pages viewed is recorded through Google Analytics and Vercel Analytics to measure website performance.

Booking information is used to confirm your reservation by hotline +84 905 806 704 or Zalo, to prepare your table as requested and to send a reminder before your booking if needed.

Website analytics help us improve the user experience, refine content and measure the effectiveness of advertising campaigns.

HYBRA Ultra Lounge Hanoi does NOT sell, rent or trade guests' personal information to third parties for commercial purposes.

Data may be shared with: (a) technical partners providing hosting (Vercel) and analytics (Google) under their own privacy terms; (b) authorities when legally required.

Booking information is stored in HYBRA Ultra Lounge Hanoi's internal system, with access limited to staff who manage reservations.

We apply technical measures such as HTTPS, security headers and access authentication to protect data from unauthorised access.

You may request access to, correction of or deletion of the personal information you have provided to HYBRA Ultra Lounge Hanoi by contacting +84 905 806 704 or Zalo.

You may opt out of booking reminders or promotional messages at any time.

The website uses cookies and similar technologies (Google Analytics, Vercel Analytics, advertising conversion measurement) to measure performance and improve the experience.

You can disable cookies in your browser settings — some features may be affected.

For any questions about this privacy policy, please contact HYBRA Ultra Lounge Hanoi on +84 905 806 704 or Zalo at zalo.me/0905806704.

Address: 32 Ma May Street, Hoan Kiem Ward, Hanoi.